Shipping Policy

 

Thank you for shopping with kamakshi & Akshita studio ! We aim to provide you with a seamless and hassle-free shopping experience. Below is our shipping policy to guide you through the process.

Processing Time
All orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day. You will receive a confirmation email once your order is successfully placed. Another email will be sent once your order has been shipped.

Shipping Period
The shipping period for this product is 3-4 weeks from the order date, as each piece is handmade and requires time for detailed craftsmanship. Custom-made orders are non-returnable.
For urgent delivery, please get in touch with our sales team at 8890423389 or 8696950999 for assistance in speeding up your order.

Shipping Rates

  • Standard Shipping: ₹500 (3-7 business days)
  • Expedited Shipping: ₹1,000 (2-3 business days)
  • Free Shipping: Available for orders over ₹5,000 (Standard Shipping only)

Note: Shipping fees will be calculated at checkout based on your location.

International Shipping
We offer international shipping to select countries. Shipping fees will vary depending on the destination. Please check at checkout for exact rates.
International orders may be subject to additional customs fees or import duties, which are the responsibility of the customer.

Order Tracking
Once your order has been shipped, you will receive a tracking number via email. You can track your order using this number on the courier’s website.
Please note that it may take 24-48 hours for tracking information to appear.

Lost or Damaged Packages
If your package is lost, damaged, or delayed beyond the expected delivery time, please contact our support team immediately at kastudiojaipur51@gmail.com.
We are not responsible for any items once they have been delivered to the address provided. Please ensure that the delivery address is correct.

Incorrect or Missing Items
If you receive an incorrect or missing item in your order, please contact us within 7 days of receiving the package. We’ll work to resolve the issue quickly.

Address Issues
Please make sure to double-check the shipping address before placing your order. We cannot change the address once the order has been processed.

Returns and Exchanges
Please review our [Return Policy] for instructions on how to initiate returns or exchanges.

Customer Support
For any questions or concerns, feel free to reach out to our Customer Support team at kastudiojaipur51@gmail.com.

Let me know if this is good to go!